Price Adjustments Policy

At Audan Hair, we strive to provide fair pricing and exceptional value for our customers. This policy outlines the conditions under which price adjustments may be requested.


1. Eligibility for Price Adjustments

  • Timeframe: A price adjustment request must be made within 7 days of the original purchase date.

  • Eligible Products: Price adjustments apply only to products that have been marked down after your purchase.

  • Exclusions:

    • Final sale or clearance items are not eligible for price adjustments.

    • Promotional discounts such as coupons or bundled offers do not qualify.


2. How to Request a Price Adjustment

If your purchase meets the eligibility criteria, you can request a price adjustment by following these steps:

  1. Contact Us:

    • Email: rhudecastel@gmail.com

    • Phone: 61 480810747

  2. Provide the following details:

    • Your order number.

    • Proof of purchase (e.g., receipt or order confirmation).

    • Details of the price adjustment, including the new price.

  3. Our team will review your request and respond within 3 business days.


3. Refund Method for Approved Adjustments

  • Approved price adjustments will be refunded to the original payment method used for the purchase.

  • Refunds are typically processed within 5-7 business days of approval.


4. Limitations

  • Price adjustments are valid only for purchases made directly from the Audan Hair online store.

  • Items purchased through third-party platforms or resellers are not eligible.

  • Audan Hair reserves the right to deny any price adjustment requests that do not meet the conditions outlined in this policy.


5. Additional Notes

  • Customers are limited to one price adjustment request per item.

  • Audan Hair continuously works to ensure competitive pricing. As such, price adjustments for subsequent price drops beyond the stated timeframe will not be honored.


6. Contact Information

For further inquiries regarding price adjustments, feel free to reach out to our support team:

  • Email: rhudecastel@gmail.com

  • Phone: 61 480810747

  • Address: 45 Yurong Street, Darlinghurst, New South Wales, 2010, Australia